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Bit Faster
F.A.Q
If you have any questions or
trouble using Bit Faster CE 1.0 or SBE 3.0, please refer to this page. We have
compiled the most frequently asked questions here for your reference.
If you do not find a solution to your problem here, please
contact us.
Who can use Bit Faster?
Anyone. Whether you are a
business entity or an individual, you will find Bit Faster a very
useful tool. Email is the least expensive and best form of communication
today. You can use Bit Faster to manage your contact database and send
personalized messages to your Customers or Friends.
I want to try out Bit
Faster SBE 3.0 first. What are the limitations in the trial edition?
The following limitations
will be applicable for an unregistered version of Bit Faster SBE 3.0:
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It will work for 30 days from
the date of first usage
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You can send only up to 100
messages per campaign per session
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The text "Sent
using Bit Faster..." is appended to the footer of every message
sent
However, there are no
limitations on the number of Groups you can create or the number of
Contacts you can have under each Group.
Can I share my database if
I have multiple installations of Bit Faster on my network?
Bit
Faster SBE is a single-user edition. Bit Faster Professional is a
multi-user system. We do not offer it online currently. However, if
you are interested in the multi-user system, please do write to us at
info@bitfaster.com and tell us
about your requirements. We will get back to you at the earliest.
I am currently using Bit
Faster Community Edition (CE) or Bit Faster Small Business Edition
1.0/2.0. How can I use migrate to Bit
Faster SBE 3.0?
We will be releasing a
migration tool shortly which can be used to migrate your existing
database of an earlier edition of Bit Faster to Bit Faster SBE 3.0.
I get the error message
"Could not connect to the database. Please try again.". What should I
do now?
There are various
possibilities for getting this error message. In fact, Bit Faster will
even tell you the actual error the system returned in the message box.
In most cases you might be able to make out the problem yourself and
fix it. If not, here are some of the reasons why this error might crop
up:
1. The ODBC drivers on your
system might be outdated or have got corrupted. Install any version of
MDAC drivers (2.5 or above). You can
download MDAC drivers from the Microsoft website.
2. The Operating System is
other than the following:
Bit Faster has also been
tested on Windows 98 SE and works fine. Although Bit Faster works on
Vista, users of certain editions may encounter problems.
3. The "Data" directory under
the installation folder (by default, Bit Faster is installed under
C:\Program Files\Bit Faster SBE 3.0) is Read only. Make sure the folder has
both Read and Write permissions set.
I get the error message
"Login failed. Please try again". What should I do now?
Your authentication
credentials are wrong. Either the Login Name or the Password you have
entered is incorrect. Bit Faster is not case sensitive, but make sure
you have not entered any additional space characters.
You can also reset the
password to "admin" if you use the Forgot Password option in the Login
window.
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