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BitFaster Professional F.A.Q

If you have any questions or trouble using BitFaster Professional 5.0, please refer to this page. We have compiled the most frequently asked questions here for your reference. If you do not find a solution to your problem here, please contact us.

What are the System Requirements for running BitFaster Professional?

- Pentium IV with 1 GB RAM
- Windows XP/2000/Vista/7
- Microsoft SQL Express 2005 or above
- Microsoft Office XP or above
- 50 MB free hard disk space
- Internet Explorer 6.0 or above
- Internet Connection (56 kbps or above)

Can I share my database if I have multiple installations of BitFaster Professional on my network?

BitFaster Professional 5.0 is a single-user software.

I get the error message "Database Connection Failed. Please try again.". What could be wrong?

BitFaster was unable to connect to the SQL Server instance on your system. Any of the parameters such as Instance Name or User ID or Password could be incorrect. Please check with your System Administrator to verify the parameters.

I get the error message "BitFaster could not retrieve User info. Please contact your administrator.". What could be wrong?

BitFaster encountered an issue with the User info table. Please check with your database administrator to fix the issue.